1920x1200 issue

Discussion in 'Installation and Configuration' started by FrankD5, Sep 25, 2020.

  1. FrankD5

    FrankD5 Bit Poster

    Messages:
    4
    I have a 2019 MacMini i7 with 64GB memory
    5700XT eGPU
    32" 4K Monitor
    Parallels 16 with 16GB of memory
    Reinstalled Parallels Toolbox about 5 times, version 4.0.1 3347
    Cannot find the "Video" option in Actions/Configure/Options, but I have the Graphics set to Auto or 512GB...warns me 2GB will slow performance.

    Still I cannot get past 1920x1200 Max resolution....any further thoughts?
     
  2. kavyaM

    kavyaM Kilo Poster

    Messages:
    101
    @FrankD5 Please set Graphics to 2 GB and check if it works.
     
  3. FrankD5

    FrankD5 Bit Poster

    Messages:
    4
    Made the change, but still no change. It is also configured for Retina.
     
  4. FrankD5

    FrankD5 Bit Poster

    Messages:
    4
    Is this part of the problem and if so, how to I change it to a more advanced driver? upload_2020-9-25_20-20-18.png
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, could you please collect the tech report once the issue reproduced and post the report's ID here?
     
  6. FrankD5

    FrankD5 Bit Poster

    Messages:
    4
    Here is the ID you requested. Thank you. 350952489
     

Share This Page