1920x1200 issue

[FrankD5]

I have a 2019 MacMini i7 with 64GB memory
5700XT eGPU
32" 4K Monitor
Parallels 16 with 16GB of memory
Reinstalled Parallels Toolbox about 5 times, version 4.0.1 3347
Cannot find the "Video" option in Actions/Configure/Options, but I have the Graphics set to Auto or 512GB...warns me 2GB will slow performance.

Still I cannot get past 1920x1200 Max resolution....any further thoughts?

 

[kavyaM]

@FrankD5 Please set Graphics to 2 GB and check if it works.

 

[FrankD5]

Made the change, but still no change. It is also configured for Retina.

 

[FrankD5]

Is this part of the problem and if so, how to I change it to a more advanced driver?

 

[Maria@Parallels]

Hello, could you please collect the tech report once the issue reproduced and post the report's ID here?

 

[FrankD5]

Here is the ID you requested. Thank you. 350952489