2X Client and iOS 7 causes re-clicks of mouse taps

Discussion in 'Parallels Client for iOS' started by abarylak, Feb 19, 2014.

  1. abarylak

    abarylak Junior Member

    Messages:
    14
    I have noticed ever since iOS 7 was released that the 2X Client causes re-clicks of you last taped location randomly while panning around the screen. I have noticed this mainly when using the RDP style connection. I can readily reproduce this by tapping on an application in my taskbar, then panning up to that application and around a bit only to see that application disappear again due to the re-click and the application therefore got minimized.

    I have reported this many times already and at least 2 new versions of the app have been released since I first reported it and it still is not fixed.

    Has anyone else seen this issue and reported it? I hope that starting this forum topic may get a little more notice than me just opening a support case that seems to get ignored.

    However, I'm not holding out much hope since the Ctrl issue still isn't fixed and that has been posted here for almost 2 years now. Hopefully some of these basic bugs can be fixed soon.
     
  2. EverGoMilk

    EverGoMilk Bit poster

    Messages:
    4
    For your Ctrl key issue, I believe that the virtual keyboards available from Settings-Keyboard Locale provide all keyboard functionality including support for Bluetooth devices. These have been present since last years update.
     
  3. jpc

    jpc Pro

    Messages:
    446
    Are you referring to this Ctrl issue?
     
  4. abarylak

    abarylak Junior Member

    Messages:
    14
    Yes, my last comment about the Ctrl issue is referring to that issue. However, my issue is a little more troublesome for me when the app will re-click the mouse while i am panning around the screen. And this is not clicking where i am touching in order to pan. I may not have made this clear in my initial post, but the taskbar is clearly not visible on my iPhone screen while i am panning and the click occurs which minimizes the window i was looking at.

    As i stated before, i have opened up 2 cases regarding this (1 after iOS 7 was released, and 1 after the first update after iOS 7). Now there has been a second update since iOS 7 was released, and this is still a problem on my iPhone 5s with iOS 7. Is there any record of this as a bug in your system or an ETA as to when this may be resolved?

    Any information will be appreciated. Thanks.
     
  5. EverGoMilk

    EverGoMilk Bit poster

    Messages:
    4
    Nobody has previously reported this re-click issue, so thank you for your raising it here.
    A fix has been developed and should be included in the next update within six weeks.
     
  6. abarylak

    abarylak Junior Member

    Messages:
    14
    That surprises me that the support tickets that i raised were never fully reported as bugs.

    Thank you very much for addressing this issue and I am looking forward to the next update. Thanks!
     

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