5 to 6 upgrade stalls

Discussion in 'Installation and Configuration of Parallels Desktop' started by sun-sense, Sep 15, 2010.

  1. sun-sense

    sun-sense Bit poster

    Messages:
    4
    MacPro - 10.5.8

    On upgrade from 5 to 6, stalls at "Running Parallels SDK Docs Installer script"

    I have minimized windows. there are no hidden windows visible.

    I can't close it as it is busy.

    Stuck !!!
     
  2. STim

    STim Bit poster

    Messages:
    942
    sun-sense, try force-quitting the installer.

    1. Open Applications->Activity Monitor
    2. In the list find "Installer" and click it once to highlight
    3. Click "Quit Process" button in the top left corner of Activity Monitor window.
    4. Click "Force Quit" in the dialog opened.

    This will kill the Installer. After that you can run installation again an it should be fine this time.
     
  3. sun-sense

    sun-sense Bit poster

    Messages:
    4
    Oop's.

    In the end, with some trpidation, I gave up and pressed and held the on/off button on the notebook.

    I installed again and this time it worked.

    So why did it hang for over an hour previously ???

    Anyway...its working fine now.

    YMMV
     

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