To members of the Plesk customer family, I would like to thank all of you for your continued support of Plesk Server Administrator. All of the data we see from industry researchers suggests that this holiday season could generate high volumes of Internet traffic and new revenue opportunities as more and more people use your Plesk-managed Websites to purchase gifts, make travel arrangements and communicate with friends and family. We would like as many of our PSA customers as possible to take advantage of this yearâ€™s seasonal prospects with the newest release of PSA. Unfortunately, consolidation and turmoil in our industry have left many of you stranded without proper customer support and with earlier versions of PSA. In appreciation of your loyalty, we would like to extend an offer that we hope you will find beneficial. For customers who are running on an unsupported or out-of-date PSA license, we will offer PSA 5.0 for 75% off the retail price. To take advantage of this, you only need submit the license key number for the out-of-date or unsupported license, in exchange for a new PSA 5.0 license key (subject to review of the status of the license). In addition, we will include 30 days of free email support from the date of purchase and free updates for one year from the date of purchase. This offer is good until October 31, 2002. Plesk has achieved the stature of the number one provider of hosting automation platforms through unwavering support of our customers and partners. If you have any questions about this offer, please feel free to contact us at firstname.lastname@example.org or call 703.815.5670. We will do everything possible to ensure your professional success as the holidays approach. Best Regards, George C. Pappas President/CEO Plesk, Inc.