Accessing files while VM is off

Discussion in 'Windows Virtual Machine' started by ScottG5, Apr 15, 2016.

  1. ScottG5

    ScottG5 Bit poster

    Messages:
    2
    I have a hosed Win10 VM that won't get to the login screen. Is there a way I can pull files off the drive? There used to be a product called Parallels Explorer that seemed to have that capability but I don't see any way to do it now.

    Thanks,

    -Scott
     
    ScottG5, Apr 15, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello ScottG5, please refer to this article to access your Windows files and let us know how it works.
     
    PaulChristopher@Parallels, Apr 15, 2016
    #2
  3. ScottG5

    ScottG5 Bit poster

    Messages:
    2
    That looks like exactly what I need. However, when I select that option, nothing happens.
     
    ScottG5, Apr 15, 2016
    #3
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Did you get your VM in (or Disk C) in Finder?
    Or may be you got any error messages?
     
    Maria@Parallels, Apr 18, 2016
    #4

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