Accidental purchase of upgrade

Discussion in 'Installation and Configuration' started by ShaunD1, Oct 28, 2022.

  1. ShaunD1

    ShaunD1

    Messages:
    1
    I have accidentally purchased the upgrade instead of the full install. It's genuinely bizarre that the upgrade purchase doesn't ask you for the previous version key until *after* you have purchased it but, I would like a refund on the upgrade so I can purchase the full version.
     
  2. jonasd3

    jonasd3 Bit Poster

    Messages:
    2
    Please take a look at the e-mail that includes your product activation key for the link where you can get your order refunded.
     
  3. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    347
    Hello, we have sent you a private message. Please help us with your payment reference number or the Parallels Desktop for Mac license so that we can initiate the refund. Thanks.
     

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