Hello, I have a Parallels 17 one time license I purchased a while back for my previous laptop (Macbook Air), I am on a new Macbook Pro now and it keeps failing to activate on my new machine, it says it has reached its activation limit. I would like to remove all previous machines associated with my account to be able to register my license on my new machine. Any help would be greatly appreciated.
Hello @DaveN5 , We have made some changes on our side. Please try to activate your Parallels Desktop 17 license again to check. Thank you!
Hi Ardash, I purchased a new license recently for Parallels 19 because I assumed that it could not be reactivated, so I have activated 19 on my Macbook Pro. I do not know how to confirm if I am able to still use version 17, but as long as it can be verified that it is no longer tied to any previous machine, that works for me! Thank you
