Activation issue

Discussion in 'Parallels Desktop for Apple Silicon (M1) Mac' started by TareqB, Apr 26, 2021.

  1. TareqB

    TareqB Bit Poster

    Messages:
    3
    Hi ...

    I've recently purchased desktop for Mac on Macbook pro 13" M1, I found out that windows is not activated and when I attempt to activate it using my product key, it says that "some of these characters can't appear in the product key" such as the letter S.

    Please help ..
     
  2. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    566
    Have you tried entering 5 instead of S? Also make sure that your license key is for Windows Pro. A Windows Home key won't work.
     
  3. TareqB

    TareqB Bit Poster

    Messages:
    3
    Thanks for your feedback, actually mine is home key, may I know why it won't work? what's the point of purchasing it then? and if so can I ask for a refund as i'm not willing to pay for an annual subscription..

    Thanks again ..
     
  4. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    566
    Annual Subscription? Are you talking about the Parallels key? You need that to run the Parallels software. It has nothing to do with activating Windows.
    If you want to activate Windows you also need a Windows license key. However it is not necessary to activate Windows as long as you update to the latest builds. You're only missing some minor cosmetic features (themes, fonts) that require an activated Windows.
     
  5. TareqB

    TareqB Bit Poster

    Messages:
    3
    Aha I see, thanks for the clarification Michael.

    cheers ...
     

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