actvation key doesn't activate

I bought the boxed 3.0 from nova.
I was running the prior version with satisfaction.
I installed 3.0 but the activation key on the sleeve is invalid - wierd.
I have now been holding for 30+ minutes for help to get into my windows programs.
Very very frustrated. Any help out there?

 

your answer might be here under Serial Code Alert

http://www.novadevelopment.com/Support/Faq/wfm.aspx

 

sandbagger, thank you but my serial number contained no ?'s.

 

sigh.....

 

Hello tromnai
Check your PM please

 

Ankou, thanks for the response.
My order number is 188670 but I'm
not sure what PM refers to. Please tell me and I wil check it.

 

PM = Private Messages

 

Activation key from boxed copy doesn't work with current build....

I'm having the same problem.

Bought the new MBP with a boxed copy of Parallels. The CD sleeve says BUILD: 2404xxxx (not sure if it's sensible to post up the entire number), and obviously comes with a product-key too.

The shop assistant at KRCS Leeds, UK, told me that I could download the latest version and use the key. Of course, I've downloaded the latest version of Parallels, tried to use the activation key, and Parallels just tells me that I can't use this key with my current version. Great.

Parallels was installed to work with a Boot Camp partition, and has been working just fine for the last two weeks. Do I really need to uninstall the latest, and working, version of Parallels, just to install the build that came on my boxed CD version? If so, Avanquest really should've pulled these old builds from the retail channel.

I've emailed customer support for the second time, but they didn't get back to me after the first email two weeks ago, so I doubt I'll get a response this time. Maybe someone in this forum can help out?!

Any help is very much appreciated.

Neil