Adobe Acrobat won't open and/or immediately crashes when I attempt to open it on Windows.

Discussion in 'General Questions' started by KTdid., Jul 20, 2023.

  1. KTdid.

    KTdid. Bit poster

    Messages:
    3
    Adobe Acrobat won't open and/or immediately crashes when I attempt to open it on Windows.

    I tried reinstalling Acrobat and restarting and resetting Parallels.

    I need Arobat to work so that I can test PDFs with a screen reader.
     
  2. Pavel Merkulov

    Pavel Merkulov Parallels Team

    Messages:
    144
    Hello,

    To let us better understand the situation, please perform the following steps:

    1. Reproduce the issue.

    2. Collect an additional technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide its 9-digit ID here.

    Looking forward to hearing from you soon.
     
  3. KTdid.

    KTdid. Bit poster

    Messages:
    3
    Hi!
    I just uninstalled and installed again and it is finally working!

    I know who to ask for help if this problem should arise again in the future. Thanks!
     

Share This Page