After accept windows updates, my virtual machine don't want to boot.

Discussion in 'Installation and Configuration of Parallels Desktop' started by MikolajM1, Jun 18, 2023.

  1. MikolajM1

    MikolajM1 Bit poster

    Messages:
    1
    Hi, i'm using Parallels Desktop for Mac V16 Standard edition since one and half year for now.

    Yesterday i was doing windows updates and after that my Windows Virtual Machine crashed and now dont want to boot. It stoping on launching and i dont know what to do now [​IMG]. Cant even get my files onto my Mac [​IMG]
     

    Attached Files:

  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    577
    Hello,
    For us to further investigate the technical issue, kindly provide us with the following information:
    1. Kindly run the affected Windows 10 and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thanks
     

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