Agent 'xxx' was disabled. code: 5

Discussion in 'Parallels Remote Application Server' started by Manz, Mar 24, 2009.

  1. Manz

    Manz Guest

    Dear All,

    FYI first,
    Host: OS Windows 2008 std 64 bit
    2x: VirtualDesktopServer 7.0 (build 614)

    Virtualize installed with Host Windows 2008 std 64 bit
    Virtualbox: 2.0.6
    Guess: Windows XP 32 bit
    VDS Agent installed

    Client:
    2x ApplicationServer Client : 6.2 (build 528)
    Published application and virtual desktop is appear, but no one can be use.


    -----
    Want to know, when we trying to connect to Published Virtual Desktop on XP, the ApplicationServer was return: Agent 'xxx' was disabled. code: 5

    And then, when we check at Virtual Desktop Host. Already installed, but, Type is Unknown and Agent State was Unsupported. We click the Check Agent, the result is :

    Provider types: not available
    Version: 7.0 (build 614) Beta Protocol Version 4
    VDS Services: Not enabled.
    OS Type: Microsoft Windows XP Professional Service Pack 2.

    Status: Agent is use by Controller on machine 192.168.1.2

    We already follow the manual and http://www.2x.com/virtualdesktop/vdsapproved.html vdsapproved version.

    And then, when we check the credential, always error : Authentication failed. Make sure the username and password are correct.

    I'm already fill the username: administrator or domain\administrator with correct password, but still no lucky....

    I'm getting stressed ...

    Somebody can resolve this matter ?
     
  2. zippo

    zippo Pro

    Messages:
    491
    Virtualbox: 2.0.6 is not supported, please check the web site for the approved versions:

    http://www.2x.com/virtualdesktop/vdsapproved.html
     
  3. nixu

    nixu Guest

  4. Rush21

    Rush21 Guest

    Try to download the new patch and the new update to avoid some errors..Yes that can be resolved...




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