Anyone Get their Free Upgrade from 7 to 8 yet?

Discussion in 'General Questions' started by mikej165, Sep 6, 2012.

  1. mikej165

    mikej165

    Messages:
    1
    I purchased Parallels 7 for Mac on July 31st. According to this page, keys are supposed to be mailed out sometime after the product is launched. Well, it's been launched and I don't yet have my key. Has anyone received theirs?
     
  2. SherwoodG

    SherwoodG

    Messages:
    1
    I've seen a couple posts from people that have but I have seen nothing yet.
     
  3. m.luecke

    m.luecke

    Messages:
    2
    Same for me. I purchased PD7 (Crossgrade) on September 2nd and don't yet have the key for PD8.
     
  4. andy594

    andy594

    Messages:
    2
    I've not heard anything yet about mine either
     
  5. lcro82

    lcro82

    Messages:
    2
    Nope i'm still waiting on mine, but it does say to give them 5 business days so........
     
  6. m.luecke

    m.luecke

    Messages:
    2
    Got my upgrade key today...
     
  7. andy594

    andy594

    Messages:
    2
    Yeah I just got mine now
     
  8. MarkMorg

    MarkMorg

    Messages:
    1
    I have the same issue. The help section on the website just says you should have gotten an email, but I received none.
     
  9. lcro82

    lcro82

    Messages:
    2
    I received my email late last night. Haven't downloaded it yet (busy morning). Hopefully those who haven't yet receive theirs Monday.
     
  10. Braeside

    Braeside

    Messages:
    3
    Still waiting

    I applied for the free update to my newly purchased version 7 (From an authorised dealer) on 7th September 2012. Now 5 days later, as I had heard nothing further, not even an email to say it is being attended to.

    I contacted support and was told I have to wait for 8 to 10 WORKING days for an email. I asked if they could confirm that they have received my application, but they had no way of finding that.

    All I can do is wait and then if I hear nothing by 21 Sep, I should contact them again.

    My version 8 trial will have expired in 9 days time.

    Why is it so slow? - Every time I have attempted to upgrade Parallels whether free or paid there has been an admin problem and I have had to contact executives in the company to expedite things. I thought this time I might get lucky and get a break!
     
  11. Braeside

    Braeside

    Messages:
    3
    Still waiting

    I applied for the free update to my newly purchased version 7 (From an authorised dealer) on 7th September 2012. Now 5 days later, as I had heard nothing further, not even an email to say it is being attended to.

    I contacted support and was told I have to wait for 8 to 10 WORKING days for an email. I asked if they could confirm that they have received my application, but they had no way of finding that.

    All I can do is wait and then if I hear nothing by 21 Sep, I should contact them again.

    My version 8 trial will have expired in 9 days time.

    Why is it so slow? - Every time I have attempted to upgrade Parallels whether free or paid there has been an admin problem and I have had to contact executives in the company to expedite things. I thought this time I might get lucky and get a break!
     
  12. Braeside

    Braeside

    Messages:
    3
    Just to add that customer service came up trumps and I received the activation key today, well done!
     
  13. BPearce

    BPearce

    Messages:
    1
    Have not received mine either, purchased DIRECTLY from parallels site...
     

Share This Page