App unable to show diagram area, instead of red/white background

Discussion in 'Installation and Configuration' started by R__9, Jun 25, 2020.

  1. R__9

    R__9 Bit Poster

    Messages:
    3
    Hi Everyone,

    I am new to Parallels. After I installed Windows 10 and software. I found that the app I use (PowerFactory) cannot display correctly in Parallels. The area suppose to showing electricity diagram shows either white or red background.

    I have attached the screenshots on this. Does anyone know how I solve this? Thanks a lot!

    Regards
     

    Attached Files:

  2. R__9

    R__9 Bit Poster

    Messages:
    3
    I have also tried different setting in Configure, Hardware, Graphics. Tried all the options there including vertical synchronisation. Plus, I have tried different versions of the software I use. The problem persists.
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,494
    Hello, what kind of software did you install?
    Did you test the same behavior on real PC?
     
  4. R__9

    R__9 Bit Poster

    Messages:
    3
    Hi Maria, thanks for the reply. It is Design/Simulation tool for electricity power grid. It is German designed software and popular in Europe utility companies.

    Yes I have tried on my Dell Laptop and I have been using it for a long time. Normally, the red/white area is for drawing the power grid (all the generators, transformers, cables, etc). You can refer to the attached image. It is bit like AutoCAD. Thanks!
     

    Attached Files:

  5. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    837
    Please make sure that the RAM, CPU and graphics memory for the VM are configured as per the system requirements for that particular software and check how it works.
     

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