Authentification with MFA nonfunctional if the restrictions are activated

Discussion in 'Parallels Remote Application Server' started by David GHT-LOIRET, Feb 11, 2022.

  1. David GHT-LOIRET

    David GHT-LOIRET Bit poster

    Hello, We are in the test phase and we are having a problem.
    we want our users to authenticate with the MFA from an internet connection. When our users are in the corporate network we don't want MFA
    So we added google authenticator , then activated the mfa for everyone . MFA works.
    we then applied a restriction on an ip list ( - so that our internal users do not have MFA .
    The modification works but even if I connect with another ip than, I don't have MFA.
    I did a test by creating new gateways just for my external access (from the internet)
    I reversed the policy by disabling MFA except for these 2 gateways, the result remains the same.
    Does anyone else have the same issue as me?
    I really think it's a bug...
  2. Alexey Kutuzov

    Alexey Kutuzov Parallels Team

    Hi David,
    The latest version 18.3 had include\exclude for MFA. Please, check and share what restriction do you use.

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