Auto renew off should mean that

Discussion in 'General Questions' started by JohnW22, Jun 16, 2017.

  1. JohnW22

    JohnW22 Bit poster

    Messages:
    1
    Imagine my surprise when I got an invoice yesterday for a product I didn't even know I had on subscription. I never enable auto renew and even then it is courteous to send a reminder a week or two prior to renewal. I don't even use the program anymore. I want a refund please.
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @JohnW22, please provide the order or reference number in the private message and we will help!
     

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