Blue screen with WIN32KSGD.SYS after Windows 11 'upgrade'

Discussion in 'Windows Virtual Machine' started by MarjorieL1, Apr 10, 2024.

  1. MarjorieL1

    MarjorieL1 Bit poster

    I have figured out how I can make it crash every time, just by opening an Epicor screen and closing it. I've used that screen for years under Windows 7 and Windows 10. Work forced an update to Windows 11, which was fine until I started crashing regularly, then I tracked it to that screen. I have another Windows 11 system (not using Parallels) that doesn't have this issue. I've tried the usual steps, checking the drive (both chkdsk and sfc), reinstalling Windows 11 and even changing which network adapter was being emulated. Nothing stops it from happening. I have to believe there is some kind of issue with Parallels and Windows 11, at least on my system.

    I'm using Parallels 19.3.0 on a Macbook Pro (i9, not an M1) running macOS Sonoma 14.4.1

    I'm out of ideas on how to fix this issue, other than giving up on Parallels and using the other laptop (I'd really rather not, I like my Macbook). Does anyone have any other ideas?

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