Boot screen after suspend

Discussion in 'Windows Virtual Machine' started by Y.A., Jul 2, 2023.

  1. Y.A.

    Y.A. Bit poster

    Messages:
    6
    I am using an external display. When I tried to resume after suspending, the screen was a little strange. I've uploaded screenshots immediately after suspending and when resuming.

    Version 18.3.1 (53614)
    macOS Ventura 13.4.1
    Windows 11 Pro 22H2
    screen 2023-07-02 17.22.09.png screen 2023-07-02 17.21.46.png screen 2023-07-02 17.22.09.png screen 2023-07-02 17.21.46.png
     
    Y.A., Jul 2, 2023
    #1
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    278
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Take screenshots of the errors.
    3. Send us a detailed explanation with the screenshots attached in reply.
    4. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
    Trishna Oobeyram, Jul 2, 2023
    #2
  3. Y.A.

    Y.A. Bit poster

    Messages:
    6
    I submitted an issue.

    ID: 429848124
     
    Y.A., Jul 3, 2023
    #3
  4. Y.A.

    Y.A. Bit poster

    Messages:
    6
    The display seems to be correct if I maximize the window before resuming.
     
    Y.A., Jul 3, 2023
    #4

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