Break Time is often unresponsive

Discussion in 'Parallels Toolbox for Mac' started by MatthiasE5, Dec 11, 2023.

  1. MatthiasE5

    MatthiasE5 Hunter

    Messages:
    149
    Break Time (Pausenzeit) has been behaving unreliably for a long time now. It was the case with Parallels 18 and Monterey, and is now the case with Parallels 19 and Ventura.

    The behavior is as follows:
    It works with not problems first, but after some time when the pause box shows up (where one can dismiss a pause etc.), that info box will not respond to mouse clicks. This problem has been persisting for a year at least and has always caused me to stop using Pause time because it is highly disruptive to have a non-responding small window show up every hour. I think sometimes it responds after a longer waiting time. (minutes at least). There are also display glitches such as the blue button not having rounded edges, in the case where it does not respond.

    I am quite certain that this is not a local problem on my computer. Please post if you have encountered similar issues, and @parallels support, please first try to replicated the problem by using the app for some time, before asking me to do more troubleshooting. I will then gladly help if you cannot replicate it yourself and no other user encounters the issue

    my settings are:
    pause is every 60 minutes for 5 minutes.
    no sound
    idle counted as pause: yes
    don't lock screen during pauses
     

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