Build 3848 Parallels Tools installation failure under Windows 7 (64bit)

[SvenT]

Hi,

a few days ago my Parallels Desktop have been updated to build 4.0.4848. But since then I cannot update the Parallels Tools. I have tried to recover a snapshot and install them again but this doesn't work either.

Is there any solution?

Thanks in advance.

Sven

 

[ZbyněkD]

I have same problem... Does anybody have a solution for the error?

 

[I-che]

Hi,
please try to remove any entry of Parallels Tools from Programs list, restart VM and install Parallels Tools from Virtual Machine menu.

 

[Sam Beckett]

Could you explain this in a little more detail please?