Camera and Microphone keep getting disabled

Discussion in 'Windows Virtual Machine' started by mark_julmar, Aug 21, 2023.

  1. mark_julmar

    mark_julmar Bit poster

    Messages:
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    Parallels 18.3.2, macOS 13.5.1, Windows 11 ARM on MBP 16" M2.
    It all worked great until very recently; I think it broke when I updated to 13.5.1. Now, when I boot the Windows VM, the sound is shared, but the microphone and camera both switch to "Disabled" in the VM settings. I shut down the VM, change them back to "Default" or to a specific device, boot the VM and they are switched back to disabled. The menu lets me change the setting, but doesn't stick - when you pull it back down, it's disabled again.

    Anyone else encountering this issue? Any workarounds?
     
  2. mark_julmar

    mark_julmar Bit poster

    Messages:
    10
    In case anyone else runs into this, completely removing and then reinstalling Parallels fixed the issue. I had to remove all the settings files, permissions, etc. Just copying over the app didn't fix it initially.
     

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