Can I transfer a license between parallels accounts?

Discussion in 'General Questions' started by AbelR, Sep 8, 2021.

  1. AbelR

    AbelR Junior Member


    I have two accounts in Parallels and I want to unify them in only one. In the old one I have a PD8 license, in the new one I had a PD17 subscription but since it's an upgrade I need the old key every time I need to reinstall PD.

    How can I unify or at least transfer the PD key between accounts?
  2. Hello,
    please check this KB article for more information about the transferring and let us know wif you have any additional questions.
  3. AbelR

    AbelR Junior Member

    Hi Maria

    I've opened a ticket a few days ago requesting the transfer, still no answer from Parallels.
  4. McallenT@P

    McallenT@P Parallels Team

    Hello Maria, Please provide the Ticket number so we can check and get back to you. Thanks, Parallels Team.
  5. TasagoreS

    TasagoreS Bit poster

    ID 3033651
  6. Thanks a lot for your reply.
    Found your ticket and transfer your license key to a**l.ruiz@in***
    Please check and let us know if you have any additional questions.
  7. Hi, do you have any questions?

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