Can I transfer a license between parallels accounts?

Discussion in 'General Questions' started by AbelR, Sep 8, 2021.

  1. AbelR

    AbelR Bit Poster

    Messages:
    16
    Hi

    I have two accounts in Parallels and I want to unify them in only one. In the old one I have a PD8 license, in the new one I had a PD17 subscription but since it's an upgrade I need the old key every time I need to reinstall PD.

    How can I unify or at least transfer the PD key between accounts?
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hello,
    please check this KB article for more information about the transferring and let us know wif you have any additional questions.
     
  3. AbelR

    AbelR Bit Poster

    Messages:
    16
    Hi Maria

    I've opened a ticket a few days ago requesting the transfer, still no answer from Parallels.
     
  4. McallenT@Parallels

    McallenT@Parallels Staff Member

    Messages:
    209
    Hello Maria, Please provide the Ticket number so we can check and get back to you. Thanks, Parallels Team.
     
  5. TasagoreS

    TasagoreS Bit Poster

    Messages:
    3
    ID 3033651
     
  6. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Thanks a lot for your reply.
    Found your ticket and transfer your license key to a**l.ruiz@in***madsa.com
    Please check and let us know if you have any additional questions.
     
  7. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, do you have any questions?
     

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