Cancel 1 of 2 licenses

Discussion in 'General Questions' started by CyrusK, Apr 19, 2022.

  1. CyrusK


    Hi- I tried searching the forum for this but could not find a clear answer.

    I have two licenses for Mac parallels desktop, business edition. I no longer really am using one of the licenses. They are set to auto renew in November. Is it possible to stop or cancel one of the licenses and receive a prorated refund?

    Thank you !
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Hello, it is not possible to cancel any license from an existing Parallels Desktop subscription. Please turn off the auto-renewal for your subscription, once the current subscription will expire, you can purchase only 1 license key.

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