Hello, you must have got an email from our billing partner Cleverbridge regarding the renewal to your registered email address. There you will find the purchased reference number.
Hello @maram1, Your refund request for order # 337479600 for SAR382.93 has been submitted for processing. Refunds take five to seven business days to appear on your account. The activation key 6J9YVS-XPYD72-T4N78X-CTVQ2Y-JPWNSZ from this order will be deactivated. Thanks, Parallels Team.
Hello, we initiated the refund on 6/8/2022. Kindly check with your bank if you still didn't get the refund referring to your refund invoice.
We purchased on 6/20. 341255438, requested a refund on July 1, Aug 3 and lastly on Aug 29. I was told by Cleverbridge that it is cancelled but I still don't have the refund. Please advise.
Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.
