Cancel subscription

Hi, I am charged by CBA PARALLELS 492212224545 DE on 7th July 2021 and I want a refund since I am no longer using it, I tried logging in with my email that I used for parallels account but it doesn't show any current subscriptions and there's no way I can find any thing to cancel. Hence, Im not sure why am I charged.

 

my reference number is 229870204

 

sorry I mean my reference number is 282416706

 

sorry I mean my reference number is 282416706

 

Hi, please sorry for the delay in response.
Your order has been refunded, you will receive funds during the next 5-7 days.
Please let us know if you have any additional questions.

 

Hi, I would like to get a refund and cancel my subscription that was charged today August 21, 2021. I never requested to have auto-renewal, my reference number is 289894321 thank you.

 

hi I am being charged and accidentally purchased this need a refund but find it incredibly difficult to get to any customer support platform....


QUOTE="ArieK, post: 818837, member: 6658188"]Hi,
I continue being charged for the product I do not longer use.
Please cancel future charges and refund the last one.
Thank you.
Arie Klebaner[/QUOTE]

 

Hi, we are sorry for the delay in response.
Your order has been refunded, you will receive funds during the next 5-7 days.
Please let us know if you have any additional questions. Thanks

 

Hi, please provide the reference number from your invoice copy to check and assist you. Thanks.

 

Hi, do you have any questions?
If yes, please share with us the details, we will be glad to help.

 

Hello, I would like to get a refund and cancel my subscription that was charged today September 5, 2021. I never requested to have auto-renewal, my reference number is 292462205.
Thank you.

 

Hello, we have refunded your auto-renewal of the Parallels Desktop. The amount will reflect in your account in 5 to 7 Business days. Thanks!

 

I am also trying to cancel a subscription, I do not have a subscriptionn number as the $79.99 charges to the company card began in Nov 2016.

 

Hello @CiaraC, Please reply in a personal message with your email address that was used at the time of purchase, so we can assist you further with the refund. Thank you.

 

Hello, we have already refunded for your reference number 169670291 on 5/6/2019. Thanks, Parallels Team.

 

I would like to cancel Parallels because I don't longer use it
thanks
lucas

 

I would like to cancel Parallels because I dont non longer use it
thanks
lucas

 

Hello @lucasj1, Please reply in the personal message with the order reference number or the email address that was used at the time of purchase, so we can assist you further with the refund.

 

Hey there, I also would like to end my subscription. I cannot find my product in the dashboard.

 

Hello @EricN6, upon checking with the clever bridge reference number #169670291 the refund is initiated on 5/6/2019. Thanks, Parallels Team.