Cancel the subscription.

Discussion in 'General Questions' started by leek10, Sep 6, 2022.

  1. leek10

    leek10 Bit poster

    Messages:
    3
    Hello, I have a question about the cancellation.
    I am considering canceling the yearly subscription to the pro edition. I first bought the permanent version of Parallels 16 for mac. Then I upgraded it to the pro edition afterward and used it for 2 years. Now I am using the parallels 17 for mac. If I cancel the subscription, am I allowed to still use the 17 version?
     
  2. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, if you cancel your Parallels Desktop for Mac pro Upgrade license, you will be able to use Parallels Desktop 16 for Mac using your Parallels Desktop 16 license key. Thanks.
     
  3. saik3

    saik3 Bit poster

    Messages:
    1
    Hello, I am recently brought the parallels desktop for Mac book pro but unfortunately it did not meet my requirements. I am requesting you to cancel my subscription and refund the amount. Here is my parallels Reference number (381124157), Please do the need full. Thanks!
     

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  4. Nazeemabanu@P

    Nazeemabanu@P Moderator

    Messages:
    196
    Hello @saik3, For security reason, we are requesting you to delete the personal details like address, sharing invoice & mail address in the forum. We have processed your refund request and sent you a DM, kindly check and let us know if you have any additional questions. Thanks.
     

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