Cannot activate and move license to new machine....

Discussion in 'Parallels Toolbox for Mac' started by FuzzyReets, Jul 19, 2019.

  1. FuzzyReets

    FuzzyReets Bit Poster

    Messages:
    10
    I get this error when trying to move the license from one machine to another

    upload_2019-7-19_9-57-50.png

    I enter the key, then it asks me if I want to move the license and I say yes and I get this so it won't actually move th elicense. The subscription term is current and the machine this was on is no longer in use. I work on computers A LOT and move licenses and reload machines all the time and now I'm having this problem. I have 3 parallels toolbox subscriptions and none of the keys will transfer. Need help with this immediately as I need to use one of the tools in here. Really annoyed by this.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,705
    @FuzzyReets did you get this issue before?
    Also I've checked you Parallels account and found one 1 Parallels Toolbox key.
    Could you provide us with other Toolbox keys, please?
     

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