Hi there, I cannot activate my license on my new Mac. It says it is the wrong account despite it being my only account with Parallels. Even more bizarrely when I bought this on 30th August it was sent to the email address I am trying to use. My old Mac died, I got a new Mac and I have to say it feels like customers are made to jump through hoops to get Parallels working again. I tried to submit a ticket but my support code tab is blank. So I cannot support a ticket. Can you please sort this out because I really need Parallels to work. Your efforts are much appreciated.
