Cannot active subscription on a new Mac

Discussion in 'Licensing and Activation' started by PingyuanC, Apr 1, 2024.

  1. PingyuanC

    PingyuanC Bit poster

    I just migrated all my data to a new MacBook from an old one. I simply cannot find the active subscription under my account on the Parallels app, but I have already deleted all data on my old MacBook. The app on the new Mac doesn't ask me if I want to migrate the license to the computer.
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Hello Pingyuan,

    I have sent you a private message regarding this issue

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