Cannot Configure macOS Monterey VM on Apple Silicon - Parallels V17

Discussion in 'Mac OS X Guest OS Discussion' started by KevinB7, Nov 22, 2021.

  1. KevinB7

    KevinB7 Bit Poster

    Messages:
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    I have already created a ticket, but so far no response.
    Thank you for contacting Parallels Support. This message has been automatically generated by the Parallels Support Portal, in response to your support request "No Configure/Snapshot Option for macOS VM on M1". The Ticket ID created to track your request is [Parallels #3132301].
    I have successfully created a macOS VM on an Apple Silicon macBook. The VM runs fine, but there are issues:
    1. There is no Configuration menu item
    2. The CLONE menu item is greyed out
    3. There are no Snapshots menu items
    This is what virtualisation is all about and makes it generally useless for me. I was using the trial and thought that it might have been a limitation of the trial, so bought a standard subscription, nope same.
    I have got Windows 11 ARM working, but that, for me at least, is useless because there is no Dropbox client which I need (other than Dropbox S Mode - which is basically a waste of space - lots of complaints to Dropbox, no action). So the whole ARM thing is very disappointing.

    Anyway, rant mode off. Has anyone been able to get the fully featured macOS VM Menu System on ARM with all of the menu items and options?????
     
  2. KevinB7

    KevinB7 Bit Poster

    Messages:
    33
    Let me answer my own question (and as advised by ZORAN1), none of that is available for macOS on Apple Silicon. Are Parallels so desperate they have to release pre-Beta software as production??? Their website is completely misleading, it suggests that Apple Silicon works like the intel version. There is a disclaimer (in very fine print) that says anything with a (*) is not available with Apple silicon. I scoured their web pages and could not find anything with a (*). There is a KB article that says, cloning, snapshots, resolution, configuration etc isn't available for Apple silicon. BUT that's the whole reason to use virtualisation.

    I find the way Parallels has advertised Parallels 17 and Apple silicon to be quite duplicitous and designed to deceive. The number of similar posts would indicate that many others have the same view.
     
    Zoran1, Macintosh Rescue and BernardH like this.
  3. Macintosh Rescue

    Macintosh Rescue Bit Poster

    Messages:
    35
    I agree. I have a server VM running macOS Monterey on my iMac that I hoped to migrate to a VM on my M1 Mac mini to use as an autostart server. With no configuration options available I can't enable the autostart and the prlctl commands don't even acknowledge the existence of the macOS Monterey VM on an M1 Mac. It actually looks like Parallels have done next to nothing since the .macvm system looks suspiciously similar to this: https://github.com/KhaosT/MacVM ; Parallels have just given it a clickable launcher which could be done without the whole Parallels Desktop package.

    I think it is time for Parallels so square with us what we can expect to do with an M1 macOS guest in the future so that we can plan alternatives.
     
  4. JoeD13

    JoeD13 Bit Poster

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    2
    KevinB7 - would you mind sharing how you got the VM created an working in the first place? I have tried a dozen different methods with no success. Thank you in advance.
     
  5. KevinB7

    KevinB7 Bit Poster

    Messages:
    33
    Joe,
    I believe used the Parallels 17 installer (I think there is a KB article that says you cannot use the Monterey installer downloaded from the App Store, but I could be wrong):
    upload_2021-11-25_14-44-49.png

    And just to show how little Parallels have done WRT macOS, there macOS VMs do not even show up in the Preferences Pane, only the Windows VMs):
    upload_2021-11-25_14-47-31.png

    I think it is going to be quite a wait before macOS VMs are fit for purpose, ie. with Cloning, Snapshots etc etc.
    Kevin
     
  6. JoeD13

    JoeD13 Bit Poster

    Messages:
    2
    Kevin, thanks for the response. The problem that I am having is the 'Download macOS' option does not even appear for me in Parallels Desktop 17 for Mac Pro Edition.
     
  7. KevinB7

    KevinB7 Bit Poster

    Messages:
    33
    I have the Standard edition - go figure. Regardless you can download the install Monterey.app from the App Store. I think you can then drag it to the parallels 'create new' window. If necessary you can convert it to an ISO, just google that (but I think you should be good to go). NOTE: the public release of VMWare FUSION for some reason cannot use the app from the App Store. And it's an almost 13Gb download. Good luck
    Kevin
     
  8. Macintosh Rescue

    Macintosh Rescue Bit Poster

    Messages:
    35
    Sadly this is the case with Parallels Desktop on Apple Silicon also; Parallels Desktop will go through the motions of creating an install image from the App Store installer however cannot boot it because it's generated installer is intel only.

    I've already tried this with some variations.
     
  9. KevinB7

    KevinB7 Bit Poster

    Messages:
    33
    Maybe this is a question to be directed at Parallels support? You are entitled to it for the life of your Pro subscription. So far in the last week I've put in 4 support tickets. Response time is poor, but for one of the four I actually got an answer. The tech dialled into my system and was absolutely useless. He escalated to a guy who know what he was doing and the issue was quickly resolved after that. It's a bit of a crap shoot, but you sort of have exhausted Dr Google.
     
  10. Macintosh Rescue

    Macintosh Rescue Bit Poster

    Messages:
    35
    Agree with you there!

    I've done a couple of support requests recently over basic functionality of Parallels Desktop being broken.
    With the need to get some virtual Apple legacy services running on my network I have actually resorted to putting an old intel Mac mini Server back in place. I need a virtualisation solution I can rely on and am enjoying VirtualBox on the old Mac mini which means that I will now be renewing fewer Parallels licence subscriptions; so Parallels through quality control are loosing some of my custom at least.
    I was hoping to host a virtual NetInstall server on my M1 Mac mini given that I have a working macOS Monterey intel VM which could do the job, but there's no harm in me just using macOS High Sierra in VirtualBox for that since that's what the macOS Monterey VM was migrated from.

    Good luck with your support request.
     

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