Cannot install canon printer driver

Discussion in 'Installation and Configuration' started by MatthewH18, May 8, 2022.

  1. MatthewH18

    MatthewH18 Bit Poster

    I have a large format Canon Pro 10 printer I am trying to use. I turned off printer sharing to stop generic printer driver files from being loaded as they don't include all the features. I downloaded the proper driver installer from Canon and ran it. It went through the installation screens, but ended with " Installation incomplete. Drivers not installed."

    Any Ideas???
  2. RanjitR

    RanjitR Bit Poster

    There are three reason this can happen
    1. Corrupted installation file
    2. Version error of the installation file
    3. connecting printer before installation
    Re download the installation file and try,
    Check for compatibility issues of the installation file with your OS
    Dont connect the printer while installation until it is prompted to do so
    I have faced the same issue at a web development company in bangalore solved it by removing old installation drivers and re installing new ones.
  3. Asish@Parallels

    Asish@Parallels Staff Member

    Hello, Are you getting any error messages while installing the printer driver? if yes, kindly share the screenshot of the error message with us.

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