Cannot install Universal Printer after upgrade

[gazguru]

I upgraded to 10.1.1227 and Universal printing broke. The driver does not install. I even tried re-installing 10.1.1167 but no success. Many times I have tried removing the driver and reinstalling. Here are the results below.
Any help would be appreciated.

c:\Program Files (x86)\2X\ApplicationServer\UniversalPrinter\x64>2XUnivPrnInst.exe /I
[I 00/0000002D] Sat Feb 18 07:11:38 2012 - 2X Setup logging set to C:\Windows\Logs\2XUnivPrn.log
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Installation start. Source directory: (null)
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Current working directory: c:\Program Files (x86)\2X\ApplicationServer\UniversalPrinter\x64
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Current module path: c:\Program Files (x86)\2X\ApplicationServer\UniversalPrinter\x64\2XUnivPrnInst.exe
[T 08/00000000] Sat Feb 18 07:11:38 2012 - System directory: C:\Windows\system32
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Source directory: c:\Program Files (x86)\2X\ApplicationServer\UniversalPrinter\x64\
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Going to copy port monitor
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Going to add port monitor
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Going to add printer port
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Going to install universal driver
[E 08/0000000C] Sat Feb 18 07:11:38 2012 - Failed to open inf file (The system cannot find the file specified. [0x00000002])
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Going to remove printer port
[E 08/0000000B] Sat Feb 18 07:11:38 2012 - Failed to remove printer port (The system cannot find the file specified. [0x00000002])
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Going to remove port monitor
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Going to delete port monitor
[T 08/00000000] Sat Feb 18 07:11:38 2012 - Going to delete temp files

 

[tiziana.formosa]

Hi there,

Please check with the latest beta version10.1.1232 (http://www.2x.com/applicationserver/beta/downloadlinks/).

If you still encounter some difficulties open a ticket on support@2x.com
Thanks

 

[mdomnis]

I am reviving an old thread because I believe this is still an issue.

I am seeing this behavior on one of our TS boxes with the latest version of the Application Server (11.0.1848). I have tried uninstalling/reinstalling the entire agent (remotely and locally), uninstalling/reinstalling just the universal print driver (receive a log similar to the original poster here about not able to find an INF), checked permissions on the spool directory, etc. Normal RDP printer redirection is working. What I've noticed is the files for the 2X print driver never make it into the spool directory. I am not sure what inf file the log is referring to that it can not find.

Has anyone found a solution to this issue?

-Matt