Cannot install windows 10 pro

I have parallels desktop 16.Just downloaded a new purchase of windows 10 pro. I cannot activate windows 10 pro however. Spoke with Microsoft and they said that the folks at parallels have to do something in order to complete the activation. I had previously downloaded windows 10 home and tried to activate it using a key from an older device.

 

Couple additional points. I used the USB to download Windows 10 pro, but when I get to the screen to enter the product key, it shows Windows 10 home. Windows will not accept my product key because it is a Windows 10 pro product key. Any ideas on how to overcome this problem? I'm thinking about uninstalling everything Windows from the computer using boot camp Those were the instructions that came from a forum on the Apple website and then reinstalling Windows 10 pro.

 

We suggest you follow the steps below for creating Windows 10 Pro virtual machine.

1. Download Windows 10 ISO - https://www.microsoft.com/en-in/software-download/windows10
2. Start the virtual machine creation as mentioned in https://kb.parallels.com/4729 but when you are on the screen to select the ISO and continue to select "Locate Manually" then select "Continue without a source" then proceed to select Operating System.
3. Choose the profile for your virtual machine.
4. Give a name for the virtual machine and create. You will get a no boot screen.
5. Use Actions (on Mac menu bar) > Stop.
6. Now you can see the empty VM on Parallels Desktop Control Center.
7. Now you can mount( https://kb.parallels.com/8638 ) the Windows 10 ISO and start the virtual machine which will start Windows installation manually.
8. Don't enter Windows key during installation select "I don't have a key". You can complete the activation after the installation is complete.
9. Install Parallels Tools (see http://kb.parallels.com/115835 for assistance).

 

Thanks for your help. I was able to install Windows.

 

We are glad that the issue is resolved. Feel free to reach out to us.