Cannot migrate licence to a new M1 mac

Discussion in 'General Questions' started by TraceyM3, Jan 4, 2022.

  1. TraceyM3

    TraceyM3 Bit Poster

    Messages:
    1
    Licence was previously attached to old email address. On renewal, I created new account and Par. support over twitter said licence it was now connected to new account. It's not. It's attached to the old address which I can't access. the auto email to allow access goes to the old account! I cannot get a response over twitter .. how can I migrate the licence?
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hi, we have sent you a private message. Kindly reply us over there with your old and new email addresses.
     

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