Cannot open a Screen Recording in QuickTime...

Discussion in 'Parallels Toolbox for Mac' started by DarrylD1, Aug 24, 2016.

  1. DarrylD1

    DarrylD1 Bit poster

    Trying to record a window... It appears to create the file normally, however when I try to open it, i receive an error Quicktime can't open "Screen"

    MAC book Pro retina (late 2015), El Capitan 10.11.6
    Parallels Desktop for Mac 12.0.0 (41273)
    Toolbox 1.0.1 (221)
    VM is Window 10 Pro

    Running an external 4K monitor, MAC display preferences shows it as scaled
    VM shows resolution at 2560x1440

    Resolution too high?
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Hi, did you try to open the screen recording from the other app?
  3. KirillBagrinovskiiy

    KirillBagrinovskiiy Parallels Developers

    We try to resolve this problem in future release?
    Does problem reproduced if you try record screen again?

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