Cannot Read Disks From the iMac Superdrive

B

Benciticus

Bit poster
When I am using the Windows 7 virtual machine on Parallels, I can't read from the built-in CD-DVD player.

I'm trying to install MS Office 2010. When I insert the disk, it begins spinning and sounds like it's trying to read it but after a while it stops without anything coming up. I already have checked the devices menu and tried the "Default CD/DVD" choice and the "OPTIARC DVD RW AD-5680H" choice from the "CD/DVD 1" menu. Neither of them work. Although, when I tried the "OPTIARC" one, the cursor flickered to the reading-from-disk sprite for a split second.

What do you guys think the problem is?
Any help would be greatly appreciated.
 
Hello, Benciticus!
Please generate report about this problem, right after you choose
"Default CD/DVD" or "OPTIARC DVD RW AD-5680H" and provide its number.
Thank you.
 
Superdrive - win program install problem

This may seem obvious to some users, but after being ready to toss my SuperDrive because of the inability to load windows programs into my Mac (2011 MacMini, Parallels 7, Windows 7), I found the simple solution.

You must unplug the USB cable to the Mac, replug it, and make the Superdrive available only to the Windows side of the machine. This sounds simple enough, but it took me a week of frustration in order to find the solution.
 
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