Cannot run Adobe Photoshop 2023 Beta on M2 Max

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by HuyN5, Aug 8, 2023.

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  1. HuyN5

    HuyN5 Bit poster

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    When I run adobe Photoshop 2023, it cannot pass the Graphics Processor Compatibility check to run the app. Can anyone help me pleasee

    I'm currently using Parallel Desktop 18.1.1 and MacOS Ventura 13.5
     

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    HuyN5, Aug 8, 2023
    #1
  2. Pavel Merkulov

    Pavel Merkulov Parallels Team

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    Best Answer
    Hello,

    Thank you for your feedback.

    According to the official website https://helpx.adobe.com/africa/download-install/kb/arm-processors.html the Arm architecture is not supported.

    The Apple M-series chip has an Arm architecture (unlike the x86/x64 architecture typical of classic desktop processors). And in a virtual machine on a Mac with an M-series chip, it is currently possible to run only Window 11 Arm--the Windows version for processors with Arm architecture (for example, it is used on devices with mobile chips like Microsoft Surface Pro X). And indeed, despite the built-in compatibility layer that allows you to run x86/x64 applications on Windows Arm, some applications, or drivers do not work.

    We advise you to contact the Adobe support team to inquire about when support Windows 11 Arm will be implemented.

    Should you have any further questions, simply reply to this e-mail.

    Have a nice week!
     
    Pavel Merkulov, Aug 9, 2023
    #2

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