Cannot start existing VM or install new one

Discussion in 'Windows Virtual Machine' started by Tockman, Mar 29, 2023.

  1. Tockman

    Tockman Bit poster

    Messages:
    3
    Suddenly neither old Windows VM nor a freshly made new one won't start on PD 17, Ventura 13.3. No errors, just start begins and then breaks. Please advise what to do. Thank you. Technical report No.: 421721455
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    542
    Hello,
    Thank you for the provided data.
    Indeed, it appears that the case requires deeper investigation, so we escalated it to the Development Team.
    1. Make sure the virtual machine is not running.
    2. Open its configuration as per https://kb.parallels.com/117287 > Hardware > Boot Order > Advanced Settings.
    3. Paste the following system flag:
    video.metal=0
    4. Check if the issue still persists.
    Thanks
     
    Last edited: Mar 31, 2023
    Tockman likes this.

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