I am using Parallels 19.1.1 (54734) and on my Windows 11 VM, I do not seem to be able to use the Snipping Tool to take a screenshot. When I try to do so, the screen flashes with a black screen and then turns my Teams app window black permanently. I cannot get rid of the black screen and end up having to reboot the VM. Is anyone experiencing this issue?
Hello, For us to further investigate this issue, kindly provide us with the below information: 1. Reproduce issue and create a video recording of the issue following the article https://kb.parallels.com/en/118652 and upload the recorded file via secured file sharing link (provide us with the link) 2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post. Thank you.
ciao anche a me si bloccava lo schermo ,poi togliendo un hd collegato via usb si e sbloccato il tutto prova a staccare eventuali cavi usb collegati ha hd esterni ho chiavette usb
Thanks -- the issue seems to be resolved after I did a Windows Update. I can now use the Snipping Tool again.
