Can't activate Toolbox with my Parallels Desktop for Mac v18 Key

Discussion in 'Parallels Toolbox for Mac' started by JamieD3, May 5, 2023.

  1. JamieD3

    JamieD3 Bit poster

    Messages:
    1
    On the "Activate Parallels Toolbox" screen I get the message, "The license server doesn't accept your product license."
    It says below that, "You can also use a Parallels Desktop subscription key or an activation key for Parallels Desktop v14 or later."
    I am using the license key for my Parallels Desktop for Mac v18 key. Why won't it activate Toolbox?
     
  2. Aydaskhan Asochakov

    Aydaskhan Asochakov Parallels Support

    Messages:
    177
    Greetings JamieD3,
    Thank you for posting on Parallels Forum.
    As we can see, you already contacted Parallels Support via ticket - 4101068.
    Please check your inbox. Looks like the wrong key was used upon trying to activate Parallels Toolbox.
    If the issue still persists, let us know.
    Wishing you a great week ahead!
     

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