Can't install 3846 update

Desert Rat · Sep 11, 2009

I'm running parallels desktop 4.0 on mac with snow leopard. I downloaded update, and after i type in my mac password to allow for update program to run, the installation begins and then stops after about 5 seconds. No error message. I downloaded again and same problem. Please help!

mikeojohnson · Sep 12, 2009

Same problem

I have the same problem with a MacBook Pro and MacPro.
Mike

David Richards · Sep 14, 2009

Same problem here

I am having the exact same problem. The install works up until the point of the License Agreement screen. This screen flashes briefly onto the screen then the installation fails and quits.

Please advise ASAP.

HenryG · Sep 14, 2009

Please click one of the Quick Reply icons in the posts above to activate Quick Reply.

HenryG · Sep 14, 2009

Same problem here. I was already on 10.6.1 when I run the update... something wrong with that?
Any help would be appreciated

Tony Brandao · Sep 14, 2009

Run the installer by itself

Go to the downloads folder the run the.dmg. That worked for me.

CarolM · Sep 14, 2009

No installer found

To get rid of the interminable reminders to install, I click ok, install, and after the password screen I get the message that no installer file is found: contact support. OK, where is the support and why when I download do I get everything but the installer?

HenryG · Sep 15, 2009

Thanks!

@Tony: Thanks for the solution. Like that it works