can't install linux - no internet connection?

I would like to install a free Linux system, but the Installation Assistant says "To get a list of available appliances, please connect your Mac to the internet."
The only problem is that my Mac IS connected to the internet. What can I do?

 

Hello, could you please share the screenshot of this error message?

 

Hello,
we've received your reply:
Looks like the problem was a virus called ExploreSearchResults.
I got rid of it by following these instructions
Internet works much better now ... Thanks!!
Thanks a lot for sharing your results with us.

 

I have the same problem: Installation Assistant says I am not connected to the internet, Parallels can't check for updates, can't download Tools. But laptop is connected. Read the articles about ExploreSearchResults, but this virus and its various crumbs do not appear on my computer. What now?

 

I have tried the suggestions here:

https://forum.parallels.com/threads/network-initialization-failed.345647/page-11#post-878314

and

https://forum.parallels.com/threads/network-initialization-failed.345647/page-12#post-878383

but neither worked.

 

Hello, are you running the latest Parallels Desktop and macOS versions?

 

macOS 10.15.17
Parallels 16.1.1 (49141)

 

Could you reproduce the issue and collect the tech report right after that please?