Can't update Application

[JeffD8]

My license had previously expired.

I purchased a new license and cannot access parallels.

I attempted to remove and reinstall and still get a message:
Your Product License has expired.
The product license has not been renewed.
Contact your system administrator for assistance.

I did not renew but purchased a new license with a new email since I no longer have access to the old email.

 

[Maria@Parallels]

My license had previously expired.
I purchased a new license and cannot access parallels.
I attempted to remove and reinstall and still get a message:
Your Product License has expired.
The product license has not been renewed.
Contact your system administrator for assistance.
I did not renew but purchased a new license with a new email since I no longer have access to the old email.

He, could you provide us with your license key? Please send it via the private message.