Changing Email Address in My Account

Discussion in 'General Questions' started by Quantise, May 30, 2006.

  1. Quantise

    Quantise

    Messages:
    16
    I have recently changed my email address and no longer have access to the mail that was in my earlier account. I need to change the address that is registered against my copy of Parallels, which I have purchased and get the key that was recently sent out resent to me at my new address.

    There doesn't appear to be a way to change the registered address in the My Account control panel. I have changed the address for the Forum using User CP.

    Can anyone help me with this?

    Warm regards,

    John
     
  2. joem

    joem

    Messages:
    1,247
    Seems to be a strange oversight on the part of the forum developers given that email addresses change regularly, but I'd probably just click on the contact us link and enter both addresses in a support request.
     
  3. Nadine McSim

    Nadine McSim

    Messages:
    17
    Hello
    If you've done a pre-order, you need to contact a RegNow, our e-commerce provider (accounts@regnow.com) for them to change your address in their database.
     
  4. Quantise

    Quantise

    Messages:
    16
    Thank you Nadine, I have now done that and await their reply.

    John
     

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