Changing ISP

Discussion in 'Installation and Configuration' started by Stiobhard, Feb 23, 2010.

  1. Stiobhard


    I switched my ISP from Verizon to Comcast and for some reason I cannot get the VM to access the shared connection. Can someone please tell me where I would go to check the connection on the VM side?
  2. BrookL

    BrookL Bit Poster

    go to the shared profile settings. there you will see the option 'Allow VM to access shared connection'. enable it and it will solve your problem. if it still doesn't happen then call comcast and ask for solution from them.
    Last edited by a moderator: Jun 15, 2018
  3. AJ@Parallels

    AJ@Parallels Staff Member

    Hello Stiobhard, Are you able to connect to the internet from Windows side? Let us ensure that Parallels Tools are properly installed. Please follow this link to install Parallels Tools. If you see reinstall or update Parallels Tools then kindly reinstall it.

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