Clean upgrade. Problem: USB device not recognized

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in [Parallels desktop for mac, release 4.0.3810] [the sync problem i reported on 12-11-2008, 12:45 AM]
was solved, thank you.
Syncing by direct USB now again works for my Palm Tungsten E on an iMac with OSX 10.5.6
since 4.0.3810 USB-syncing now works in 2 steps:
1. plugin the USB cable gtom palm to iMac
2. get hotsync running and waiting on the PC-side
3. start hotsync on the palm
4. on sensing the USB in parallels 4.0.3810 i see a new popup, asking to cancel the sync on the palm and to start it again on the palm.
5, After the second start of the sync on the palm, the actual syncing gets through to the sync on the palm-desktop and actual syncing datatransfer takes place.

 

But latest update broke Palm USB sync?

I also got this working with build 3810 a few weeks ago when it came out. However, I just got a popup notification that there was a new PD4 update, which I installed, and now sync is not working again. Symptom is that you plug in the device, click the sync button, get a prompt from Parallels telling you to cancel on the device and try again. But now, when you *nothing happens* when you click the sync button on the device the second time.

Is anyone else running into this?

- Don

 

For me [upgrade 4.0.3810 which I installed about [jan 5, 2009]]
fixed palm syncing as mentioned on [01-27-2009] above.
On jan 23, 2009 my parallels4.0.3810 dowloaded some patch initiated by itself
and now the 'about' panel mentions version 4.0.3810 (23 januari, 2009).
The version numer is still 3810 though, I have no idea what the patch contained.
The 23-jan-patch seems to make no difference for my Palm syncing, syncing still works:
1. initiate 'sync' on palm(USB),
2. click OK on parallels popup (the popup asking to cancel and to sync again),
3. click cancel on palm while it is still trying to sync,
4. click again the sync icon on the palm -> now syncing works

One difference might be that you're on XP (i suppose from your former post) and that I'm on w2k
Another possible difference might be that I set my parallels configuration
for the palm-USB-device to automatically connect to the virtual machine
(not to the mac host).

 

update (identifier "PDMU4021") is fix for

1. Accidental crashes in GUI during VM view switches (to/from Coherence)
2. Improving Updater logic for future updates

 

Almost 3 Mths Passed & You Did Not Solve This Problem Yet??!!

Hello Parallels support team.
I started this thread December 02 2008 (last year!)
Still the same problems here! Can you tell me if you are going to solve this problem and when?!
Thanks in advance. Saul

 

Having this issue still today

Trying to get a Diamond VC500 recognized. Parallels.app recognizes, but it gets corrupted before Windows has a chance to do anything with it.

Super frustrating.

 

tedrust, I have the solution for you. Email me at el_ors@hotmail.com.
Saul