Coherence Not Working Consistently

Discussion in 'General Questions' started by BradfordK1, Feb 19, 2024.

  1. BradfordK1

    BradfordK1 Bit poster

    Messages:
    1
    Been having issues over the last several months running Office 365 programs (Word, Excel, Powerpoint, etc) in Coherence Mode. On a frequent basis, and by that I mean multiple times a day if not hour, I will have Word open (for example) and go to finder to open a second Word document. The first Word document will disappear and be replaced with the second one. I will also find myself in situations where I only have one Word document open and it will disappear either after closing the laptop (not shutting down) or a sequence of other activities (which I have not kept track of). When the programs disappear, I see them in the bar with other apps at the bottom. Clicking on them does not show them on the screen. This issue is happening with all office programs, not just word. Just a day or so ago, I figured out that it is related to coherence.... If I exit coherence, and the native Windows screen pops up, magically, the word documents (all of them) appear. Then I can re-enter coherence and I am able to see the independent documents in coherence.... It's frustrating and holding back my productivity to the point that I am contemplating bagging Parallels..... Is anyone else having this issue? Is there a solution to it?
    I am running Sonoma 14.3.1, Parallels 19.2.1, Windows 11 and Word (parallels desktop for Mac Pro edition 18.0.2) office 16
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    551
    Hello @BradfordK1
    We have created a support case, and you will be requested some additional via email for further investigation.
    Thank you.
     
  3. fernandac

    fernandac Bit poster

    Messages:
    1
    Hi, do we have any updates?
    I can't right click on any cell on excel, alerts keep disappearing.
    Only not working on coherence.
    Is there a solution?

    Im using:
    microsoft 365 version 2408
    apple mac studio
    mac os sequoia 15.0
    windows 11
    parallels 18.3.2
     
  4. ramadan

    ramadan Bit poster

    Messages:
    2
    I have another version of this problem :) I also have this problem in normal applications, not only in Word Excel but also in other applications.
     

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