Hi there, Each time I access my Mac remotely via my iPad, it appears that the command key is pressed down when interacting with apps. When I click on a file in the finder or a link in Safari, it opens in a new tab. When I click on a menu it shows this as well (see attached screenshot). This is annoying and makes it difficult to use the remote session with most apps. I've checked and physical command-key on my Mac is not pressed. Can anyone please help me solve this?
Hello, Kindly follow the below steps to resolve the issue; 1. Uninstall Parallels Access from your remote computer completely. 2. Download a fresh copy of Parallels Access from this website; https://www.parallels.com/products/access/get-started/ 3. Install a fresh copy of Parallels Access on your remote computer.