Conflicting virtual machines?

[sootysue]

HI can someone help me, I am getting this message http://scrappity.com/files/1jkx45j9p9icr16esk9e.png

I have shutdown computer and it still says the same thing

 

[MeghaB]

Hello,

Please follow the steps mentioned below in the link:

http://kb.parallels.com/en/6659

http://kb.parallels.com/en/5999